Firm sale refers to items that cannot be returned under any circumstances. This is because the supplier does not allow Kookaburra to return these items. The Firm Sale icon below will show on the product page of the items this icon applies to.
The following publishers do not allow returns, so it is important to double-check your order before placing it. If you have any concerns prior to placing your order, please let us know.
Bounce Learning Kids
Christian Education Publications
Get Reading Right
My Mini Music Books
Titan Ed/Customised Products
In addition to this, the following items are also firm-sale:
DVDs and CDs
Trade titles (novels)
Teachers resources (including Blackline Masters)
ABC Tissue (toilet paper, baby wipes)
Balmoor (paper towels)
Livingstone (first aid products, baby wipes)
Consumables (e projector lamps)
Any items that have been specially ordered in for the customer.