Student Pack FAQs - For Schools

What delivery options are there?
Delivery can be made to your school or direct to the parent/students' home address.

Can I specify a delivery date?
Yes. A delivery date can be specified for school deliveries.

Can I specify a cut-off date to my parents/students?
Yes.

What type of packaging is available?
For Home and School Deliveries - box only. 

Can I include school branded or custom items?
Yes.

Can I choose how my Pack displays online?
Yes, there are different online display options as listed under the Student Pack Online Display Options above. Click here to view sample online display options 
Kookaburra can also customise these options for your school, should you be after something more specific.

Can I include my school logo online?
Yes.

How do my parents/students place an order?
If you select the online ordering option, Kookaburra hosts an online ordering portal. Once the display option has been approved by the school, Kookaburra will provide a username and password for your parents/students to login to our website and place their orders.

Can parents cancel their order if they change their mind, or if their children change schools? 
As we order stock specifically for student pack orders, we cannot accept returns. All sales are firm (i.e. non-refundable).