I’ve received an incorrect item in my order. What do I do? Jonathon October 13, 2017 06:12 Updated Follow If something isn’t right, you can call or email us at any time. Our contact details are as follows: Phone: 1300 766 997Email: firstname.lastname@example.org If you have an Account Manager, you can contact them directly. You can find their details here. Related articles I’d like a refund on my purchase Are there any items I can't return? What is Kookaburra's Returns Policy? Comments 0 comments Please sign in to leave a comment.